Not features. On raw feature count the established products win, and they have had a decade to get there. The difference is structural.
No fee on your takings
A flat $149 a month whatever you turn over. We never sit between you and a card payment, so there is no percentage for us to take.
Elsewhere: Payments are the business model. That is where a gateway fee can appear, on top of the card rate you already pay.
Your own card processor
Keep whatever you use now. Pawteli records what is owed and what you collected; the money never passes through us.
Elsewhere: Processing is usually bundled, and moving away from it can mean moving software.
Leaving is one button
Every person, pet and vaccine date exports to CSV whenever you want, without asking anyone. It is in the settings page.
Elsewhere: Export varies. Ask what you get, and in what format, before you need it.
Vaccine certificates read for you
A pet parent photographs the certificate and the dates are read off it. Staff confirm in one tap, and nothing saves until they do.
Elsewhere: Typically typed in by hand, or filed as an image nobody reads again.